Accessibility Statement

Accessibility Statement for Tone Shop Guitars

This is an accessibility statement from Tone Shop Guitars, Inc., d/b/a “Tone Shop Guitars”.

Measures to support accessibility

Tone Shop Guitars, Inc., d/b/a “Tone Shop Guitars" takes the following measures to ensure accessibility of Tone Shop Guitars:

  • Include accessibility throughout our internal policies.
  • Appoint an accessibility officer and/or ombudsperson.
  • Assign clear accessibility goals and responsibilities.

    Conformance status

    The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Tone Shop Guitars is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

    Please read our Website Accessibility and ADA Compliance Plan.

    Feedback

    We welcome your feedback on the accessibility of Tone Shop Guitars. Please let us know if you encounter accessibility barriers on Tone Shop Guitars:

    • Phone: +1 972 661 8663
    • E-mail: info@toneshopguitars.com
    • Visitor Address: 15317 Midway Rd. Addison, TX 75001
    • Postal Address: 15317 Midway Rd. Addison, TX 75001
    • Facebook: @ToneShopGuitars

    We try to respond to feedback within 2 business days.

    Limitations and alternatives

    Despite our best efforts to ensure accessibility of Tone Shop Guitars , there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

    Known limitations for Tone Shop Guitars:

    1. Collections feeds of products : Product collections feeds may contain broken aria references and adjacent links that go to the same URL. Shopify collection feeds are outside of the scope of our control. The issue was logged with the Shopify developers on Github.
    2. Plek upsell offer on cart page: The eXit button for the offer isn't keyboard or screen reader detectable. This offer is displayed using a 3rd party application, outside of the scope of our control. The 3rd party vendor has been notified and is modifying their code to comply.

    Assessment approach

    Tone Shop Guitars, Inc., d/b/a “Tone Shop Guitars" assessed the accessibility of Tone Shop Guitars by the following approaches:

    • Self-evaluation

    Date

    This statement was created on 29 September 2023.